Contact Us

Our friendly New Zealand Travel Team are available from 8.30am to 10.00pm Monday to Friday (New Zealand Time) and 9.00am to 5.00pm Saturday, Sunday and public holidays (New Zealand Time).

Assistance is NOT available Christmas Day (25 December), Boxing Day (26 December), New Years Day, (01 January), Easter Friday and Good Monday.

For assistance and reservations, chat live via the internet to one of our consultants at our Support Centre by clicking on the Live Help Online button.

Phone
You can call one of our English speaking Consultant's via our internet phone network by using the below 'In country' phone numbers. All calls from the following international locations are free (local call charges may apply)

Email: reservations@railnewzealand.com

  New Zealand:
Reservations only with payment - 0800-143-669
Travel planning and all other inquiries - (3) 968-9619
  Australia:
Reservations only with payment - 1-800-359-729
Travel planning and all other inquiries - (2) 9575-4895
  USA:
Travel planning and all inquiries - +1-888-970-0526
  Canada:
Travel planning and all inquiries - +1-866-554-0304
  UK/Northern Ireland:
Travel planning and all inquiries - +44-800-014-8106
  Republic of Ireland:
Travel planning and all inquiries - 076-680-5174
  Singapore:
Travel planning and all inquiries - +6-531-588-662
  Rest of the World:
Travel planning and all inquiries - +64-3-968-9619

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